Agreement between client and psychologist

Confirmation of consent for therapy and awareness of the boundaries of responsibility.

1. Definition of terms

1.1.Therapy is the process of work between a psychologist and a client, aimed at achieving the client’s psychological well-being.

1.2.Force majeure means circumstances beyond control that are impossible to foresee or avoid (for example, power outages or communication disruptions).

1.3.Supervision and intervision are consultations between a psychologist and colleagues for professional support, conducted strictly while maintaining client confidentiality.

2. Rights and responsibilities of the psychologist

2.1.The psychologist responds to the client’s request, sharing their observations, thoughts, interpretations and hypotheses.

2.2.The psychologist provides the client with information about their methods, experience, education and qualifications.

2.4.Client-related supervision is conducted anonymously, without names or identifying information that could reveal the client’s identity.

2.5.The psychologist has the right to recommend that the client consult other specialists (for example, a psychiatrist or neurologist).

2.6.For the duration of this agreement, the psychologist does not engage in friendly, romantic or business relationships with the client.

2.7.The psychologist adheres to the Ethical Code of the Psychologist.

3. Client’s rights and responsibilities

3.1.The client attends sessions at the agreed time. If the client is late, the session time is not extended.

3.2.The client and psychologist discuss the frequency and duration of sessions together. The psychologist may offer recommendations, but the final decision is made by the client.

3.3.The client has the right to receive information about the psychologist’s methods, experience, education and qualifications.

3.4.The client has the right to end therapy at any time by notifying the psychologist in advance and attending a final closing session for review.

3.5.If necessary, the client may provide a contact person to be notified in case of emergencies.

4. Payment terms and conditions

4.1.The client pays for each session no later than 24 hours before the scheduled time. If payment is not received, the session is considered cancelled.

4.2.The client may cancel or reschedule a session free of charge no later than 24 hours before the scheduled time.

4.4.In case of force majeure (for example, war, shelling or power outages), cancellation rules are reviewed case by case.

4.5.The psychologist may adjust their fees once every six months, with at least one month’s notice to the client.

4.6.If the psychologist cancels a session less than 24 hours in advance, the client receives a 50% discount on the next session.

4.7.If the psychologist cancels a session less than 3 hours in advance, the next session is free.

4.8.The client has the right to cancel one session every two months without giving a reason and without payment.

5. Confidentiality

5.1.All conversations and client data are kept confidential.

5.2.No sessions are recorded without the client’s written consent.

5.3.If a client’s case is discussed in supervision, all information remains anonymous.

5.4.Client data is stored in encrypted form during therapy and is deleted after therapy ends or at the client’s request.

6. About this agreement

6.1.This agreement remains valid for the entire duration of the therapy process.

6.2.Either party has the right to end the agreement with seven days’ notice to the other party.

6.3.If either the client or the psychologist breaches the agreement, both parties have the right to end the collaboration.

Thank you for your trust. If you have any questions or feedback, feel free to reach out on WhatsApp so we can discuss them.